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Templars Way, Sharnbrook, Bedford, Bedfordshire, MK44 1PZ

Opening Times

Mon - Fri: 8.30am - 6.30pm

Tel: 01234 781392

Fax: 01234 781468

Emergency Number:
01234 781449

Out of Hours:
0845 890 0734

NHS Direct: 0845 4647

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Practice

Our Practice

The surgery is situated in the rural village of Sharnbrook, Bedfordshire, and has been established since the early 1990s.

We currently have two partners (male) and two salaried doctors (male and female). The partnership comprises of Dr John Rochford, the senior partner, and Dr Jason Reddy. We also employ GP’s Dr Jonathan Wali and Dr Nicola Bailey.

Our list size is around 6000 with patients living in the surrounding villages over an area of about 70 sq miles. Being a rural practice we have our own dispensary, with some 6000 scripts being dispensed each month.

Please view our Patient Charter for information on our Procedures and Policies.

History

In the early 1920s Dr Lawrence was the general practitioner in Sharnbrook. His son joined him later in the same decade and they lived in adjoining houses in Odell Road, practicing from these premises. Dr Robert Ross bought the medical practice in 1945 and again worked from his home in the Odell road.

In 1960 he was joined by Dr Joan Hedges. After Dr Ross’s retirement in 1973 Dr Joan had to move the surgery from Odell Road into an adapted mobile home in Glebe rise. To help with the increasing patient numbers she was assisted by her son Mark who came to help “just for a few months” and has been here ever since.

The present surgery used to be the house of the manager of Sharnbrook Motors, long since closed and now built over by new houses. Dr Valerie Howes joined the practice in 1980 bringing her expertise to the growing patient list. The building was extended in 1986 when Dr Joan Hedges retired and Dr John Rochford joined the practice.

In 2002 further changes to the practice building were made with the dispensary and consulting rooms being extended, refurbishment and enlargement of the treatment room, an additional consulting room being added and improvements to the staff and patient car parks.

Car Parking

There are a limited number of parking spaces in the car park. We ask you to respect the reserved parking for medical staff and the disabled driver spaces.

Change of Name and Address

If you change your name, address or telephone number please notify the receptionist as soon as possible. It is difficult for all concerned if we cannot contact you.

Please fill in our Change of Details form and hand in to the surgery.

Please make sure we have an up to date phone number.

Complaints Procedure

We have an in-house complaints procedure. Our Practice Manager  will ensure that the complaint is investigated as thoroughly and quickly as possible.

Confidentiality

Patients must be aware that their needs with respect to confidentiality are recognised and understood by all our doctors and staff. All staff are aware of the need for confidentiality, and have received training in this. You can speak to a receptionist in private if requested and they will go through the confidentiality procedures we have.

We ask you for personal information so that you can receive appropriate care and treatment. The information is recorded on computer and we are registered under the Data Protection Act 1998. The practice will ensure that patient confidentiality is maintained at all times by all members of the practice team. However, for the effective functioning and audit of a multidisciplinary team it may sometimes be necessary for medical information about you to be shared between members of the health team.

Disabled Access

The Practice has disabled access, designated disabled parking bays and disabled toilet facilities. Please do not hesitate to let us know if you have any special difficulties or requirements when visiting the Practice.

Test Results

You will be able to obtain your test results at the time they are ordered. Results for minors (under 16) may be given to their parent or guardian. We are unable to discuss results with anyone other than the patient.

All blood test results must allow 5 working days before enquiring about the result.

It is the patient's responsibility to contact the practice for their test results.

Responsibilities of Patients

Please be polite to all members of our staff. Violence (physical or verbal) towards our staff will not be tolerated and could result in your removal from our list and other GPs in the area.

Please attend the appointment you have made, unattended appointments stop other patients from seeing a GP – their need must be urgent.

CQC Registered

View the latest CQC report and information on the Surgery using the information below: